How long does your processing take?

We usually process orders within 48 hours. 

How long does delivery take to my destination?

All orders are usually delivered within 7 to 15 days worldwide. Sometimes sooner but due to covid, we advise you to wait till this time elapses before chasing orders up.

What if i change my mind?

Please refer to our refund policy. 

How do i get in touch with you?

You can use the Contact Us option or send us an email at shop@anchoredshop.com

 

Cancellations:

Once your package has been processed we can not refund your order. All sales are final. 


You will need to email us within 15 minutes of placing your order with the subject line saying "CANCEL". This will allow our customer service team to sort the emails every morning by that term to quickly let our shipping team know to cancel the order. Again, this needs to be done as quickly as possible. This is not a guarantee though, once your package has been paid for and processed by us we will not process a refund.